Certified Vehicle Valuations for Insurance Claims & Cover

Real-World, Research-Backed Valuations, Delivered Within 24 Hours

Certified Reports. Money-Back Guarantee.

True Valuations is a team of licensed automotive valuation professionals, providing certified vehicle reports grounded in real-market data and industry expertise.

Our reports are designed to support clients in situations where accuracy and credibility are essential — including insurance disputes, total loss claims, legal proceedings, and agreed value policies.

We deliver reports within 24 hours, and each is backed by a money-back guarantee, ensuring confidence, transparency, and professional integrity in every valuation.

Why You Need a Valuation

There are many reasons why someone may require a certified vehicle valuation, but here are the three most common:

1. You are in dispute with your insurance provider over total loss/potential payout figures.

2. You are wanting to insure your vehicle on an “Agreed Value” policy.

3. You are advised to get a valuation done by your legal counsel.

1: You Are in Dispute with Your Insurance Provider Over Total Loss/Potential Payout Figures

“We’ve assessed your Nissan Patrol and have deemed it a write off, based on our estimates, we’ve determined its market value to be $15,000. We understand your policy was set with a cover limit of $30,000 and that you were paying premiums at that level. However, under the terms of your market value policy, we believe the vehicle’s worth falls closer to $15,000.”

This is a converstion we know all too well. Situations like these highlight the importance of having a clear, independent valuation in place. At True Valuations, we work alongside insurance providers to ensure each vehicle is fairly and accurately assessed, particularly when policies or claims rely on current market value. Our certified valuations are designed to reflect the true market worth of your vehicle, giving clarity to all parties involved and helping to avoid dispute wherever possible.

2: You Are Wanting to Insure Your Vehicle on an “Agreed Value” Policy

“We can only insure your modified Nissan Patrol for $15,000 as this is the current value cap under our policy. Yes, we understand it has the big tyres, suspension lift and several other enhancements, but we’re limited in how we assess these modifications.”

This is another type of conversation we come across regularly. When it comes to vehicles, there’s often a gap between how insurers assess value and the real-world market worth of the vehicle, particularly with older or heavily modified models. This isn’t due to a lack of care, but rather a limitation in standardised processes.

That’s where we come in. Our job is to bridge that gap to provide certified, research-backed valuations that reflect the true value of your vehicle, so your policy can offer the right level of protection. We highly recommend being on an “agreed value” policy, and while that does require a valuation, we believe it’s well worth it for peace of mind and proper coverage

3: You Are Advised to Get a Valuation Done by Your Legal Counsel

This would be because you are in dispute with another party, e.g., separation, motor vehicle accidents without insurance, etc. This can also be in non-dispute environments such as deceased estates, buying/selling vehicles to your own business, and accountancy matters.

How Do We Value Vehicles?

A valuation represents what a willing buyer would reasonably pay for your vehicle on the open market. At True Valuations, we assess every aspect of your vehicle from condition and specifications, to market trends and comparable sales using up-to-date data, thorough research, and sound judgment. The result is a certified, defensible valuation report that can be confidently presented to insurance providers, legal professionals, or any other relevant parties.

In addition, we specialise in niche sectors such as classic cars, JDM performance vehicles, and the 4WD off-road market. Our extensive experience in these areas makes us a trusted choice among collectors, enthusiasts, and professionals alike. With deep industry insight and an unwavering commitment to accuracy, True Valuations ensures your vehicle’s value is properly represented and protected.

Please don’t hesite to call and speak to us directly here.

What others are saying about True Valuations.

  • “John from True is seriously the people’s champion!! I can’t thank you enough. You have saved my mate from financial ruin. John and his team are not afraid of the big insurance companies and has no problem telling them how it is. Absolute class. Thanks again.”

    - Paul

  • “Insurance would only insure my modified turbo safari for $8,000 with getting my valuation done that has been changed to $30,000. Cheers True Valuations!”

    - Grayson

  • My partner's facelift S14 was in an accident and somehow came to the conclusion that it was only worth $12,000? Glad I went to True Valuations and insurance ended up having the vehicle repaired. Great result!”

    - Kane

Check out our blog posts here ^